PMP Practice Question 326 - People
In a project, one core team member tends to do all the work and ensures all tasks are completed. This core team member is soon leaving the project, which may make the project vulnerable. What should the project manager do?
- ✓ Correct A.Assess a mechanism for knowledge transfer among the team members.
- B.Ask human resources (HR) to counsel the team member to balance the workload.
- C.Motivate the team member to stay by providing them with incentives.
- D.Ensure the activities of this team member are distributed across the project team.
Correct answer: A
Explanation
When a core team member who handles a disproportionate amount of work is leaving the project, the project manager should assess a mechanism for knowledge transfer among team members. A structured knowledge transfer approach—through documentation, training sessions, and hands-on collaboration before departure—ensures critical knowledge and skills are preserved within the team. Asking HR to counsel the team member (B) does not address the knowledge gap. Motivating them to stay with incentives (C) may not be feasible and does not address the underlying vulnerability. Distributing the team member's activities (D) reallocates work but does not transfer the expertise needed to perform it effectively.
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