PMP Practice Question 726 - Business Environment
While finalizing project management plans, a customer provides the project manager with a new set of quality standards to which the final product must adhere. What should the project manager do to ensure a smooth delivery of the product?
- ✓ Correct A.Agree with the client on acceptance criteria.
- B.Involve the client in risk identification.
- C.Involve the client in a performance gap analysis.
- D.Agree with the client on a new project charter.
Correct answer: A
Explanation
When a customer provides new quality standards while project management plans are being finalized, the project manager should agree with the client on acceptance criteria. Clear acceptance criteria align deliverables with new standards. Involving the client in risk identification (B) is good but does not address quality standards directly. Performance gap analysis (C) is premature before defining criteria. Agreeing on a new charter (D) is excessive for a quality standards update.
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