PMP Practice Question 1163 - People
A project manager recognizes that a key stakeholder is not engaged in the project and does not seem interested in the project status. The project manager is concerned that the project may go off track if the stakeholder expectations are not met. How should the project manager approach the stakeholder?
- A.Post regular updates to the project teams board and email the stakeholder when they are posted so the stakeholder can review at their convenience
- B.Continue to send status reports by email and schedule one-on-one sessions with the stakeholder so they are regularly debriefed on the project status
- C.Schedule regular review sessions with the stakeholder and the project team so the 1064 stakeholder can understand the status and engage with team members
- ✓ Correct D.Analyze the stakeholder ' s expectations and emphasize the topics of interest that may influence the project ' s success
Correct answer: D
Explanation
When a key stakeholder is disengaged and the PM is concerned about unmet expectations affecting the project, the project manager should analyze the stakeholder's expectations and emphasize topics of interest that may influence success. Understanding motivations enables targeted engagement. Posting updates to a board (A) is passive. Sending reports and scheduling one-on-ones (B) is routine, not strategic. Scheduling review sessions with the team (C) is good but does not analyze stakeholder expectations first.
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