PMP Practice Question 1376 - People
During a daily meeting of a challenging project, two team members started to argue on the preferred solution based on their assumptions. The situation prevented the progress to the next phase of development, which could impact the finish date of the project. What should the project manager do next?
- A.Ask the human resources (HR) department to replace the team members.
- B.Make a decision based upon the project manager ' s knowledge and expertise.
- C.Divide the team into small groups to avoid future arguments and delays.
- ✓ Correct D.Meet with the team members to discuss the priority of the project schedule.
Correct answer: D
Explanation
When two team members argue over preferred solutions based on assumptions during a daily meeting, blocking progress and threatening the finish date, the project manager should meet with the team members to discuss the priority of the project schedule. This refocuses the discussion on project objectives over personal preferences and facilitates collaborative resolution. Asking HR to replace team members (A) is extreme. Making a decision based on the PM's expertise (B) may overlook critical input. Dividing the team into small groups (C) fractures collaboration.
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