PMP Practice Question 1838 - People

PeopleGovernanceTeamAgile

A business stakeholder for a project is reluctant to accept an agile approach due to a previous bad experience, and is pushing for a predictive approach. What strategy should the project manager use to persuade the stakeholder to use an agile approach?

  • A.Document the request and escalate to upper management to consider a modification of the project charter.
  • B.Ensure the stakeholder that an agile approach will deliver all of the expected results in a shorter period of time.
  • ✓ Correct C.Propose a phased project approach with multiple small interactions and build trust with the stakeholder through frequent value delivery.
  • D.Agree on a predictive approach, but apply agile concepts under the project management umbrella.

Correct answer: C

Explanation

When a business stakeholder is reluctant about agile due to a previous bad experience, the project manager should propose a phased approach with multiple small interactions and build trust through frequent value delivery. Demonstrating agile benefits incrementally overcomes resistance. Documenting and escalating to management (A) is confrontational. Agreeing on predictive while secretly applying agile (D) is deceptive. Promising all results in shorter time (B) creates unrealistic expectations.

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