PMP Practice Question 1851 - People
A project sponsor is transitioning their division to an agile environment and has emphasized that project team members and stakeholders should collaborate to achieve deliverables. On a few occasions, progress has been interrupted by one stakeholder who is unfamiliar with agile approaches. What should the project manager do first?
- A.Consider using a predictive project management framework and report the results to the project sponsor.
- B.Note the stakeholder's attitude as a risk and continue development according to the plan to deliver value.
- C.Report the behavior to the project sponsor and find a replacement.
- ✓ Correct D.Address the stakeholder's behavior directly and provide feedback.
Correct answer: D
Explanation
When a stakeholder unfamiliar with agile disrupts progress during the team's transition, the project manager should first address the stakeholder's behavior directly and provide feedback. Early coaching—clarifying agile roles, explaining how iterations deliver value, and setting participation expectations—often resolves misunderstandings and reduces future disruptions. Switching to a predictive framework (A) contradicts the sponsor's direction. Noting the attitude as a risk and continuing (B) avoids the people issue. Reporting the behavior and finding a replacement (C) is premature and damages relationships.
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