PMP Practice Question 601 - People
A project sponsor receives project information and updates in a timely manner, but the sponsor is concerned because key information is missing in the reports. What should the project manager do?
- A.Confirm that the project information is understood and feedback is received.
- B.Provide all project information to the stakeholder.
- C.Determine communication methods, frequency, and level of detail.
- ✓ Correct D.Review the communication needs of key stakeholders.
Correct answer: D
Explanation
When the project sponsor reports that key information is missing from reports, the project manager should review the communication needs of key stakeholders. This is the foundational step in developing effective communications—understanding what information each stakeholder requires, at what level of detail, and in what format. Confirming understanding and feedback (A) is good practice but does not address the root cause of missing information. Determining communication methods and frequency (C) is part of the communication plan but should follow the needs analysis. Providing all project information (B) may overwhelm the stakeholder with unnecessary data and does not target the specific gap.
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