PMP Practice Question 1463 - People
A project manager is acting as a servant leader and is struggling to make deadlines on a critical roadway construction project that is falling behind schedule due to a low-performing team. In order to get the project back on track, what should the project manager do first?
- A.Contact each team member to inform them that further schedule slips will not be tolerated by the project sponsor.
- B.Begin holding daily meetings to assign each team member discrete tasks with specific due dates.
- ✓ Correct C.Empower the team members to conduct their job activities and hold each person accountable to improve the schedule.
- D.Notify the project sponsor that the team is underperforming and request additional resources to compress the schedule,
Correct answer: C
Explanation
As a servant leader on a critical roadway construction project falling behind schedule, the project manager should first empower the team members to conduct their job activities and hold each person accountable to improve the schedule. Servant leadership emphasizes flexibility, empathy, and empowering team members to take ownership of their work. Contacting each member to warn about schedule slips (A) is coercive and damages morale. Holding daily meetings to assign discrete tasks (B) is micromanaging, which contradicts servant leadership. Notifying the sponsor and requesting additional resources (D) should follow internal empowerment efforts, not precede them.
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