PMP Practice Question 2088 - People
One team member is complaining about an agreement made during the last meeting. That team member was present at the meeting and participated in the decisions registered in the meeting minutes. What should the project manager do next?
- ✓ Correct A.Talk with the team member and explain that once the meeting ended, the agreement must be respected.
- B.Schedule a new meeting to evaluate the agreement and negotiate a new one.
- C.Arrange an additional meeting with the team to communicate the agreement made during the last meeting.
- D.Meet with the team member and search for the root cause of their behavior.
Correct answer: A
Explanation
When a team member complains about an agreement they participated in making, the project manager should talk with the team member and explain that once the meeting ended, the agreement must be respected. Clear communication reinforces accountability and commitment to team decisions. Scheduling a new meeting to renegotiate (B) undermines the original agreement. Arranging an additional meeting to recommunicate (C) is redundant. Searching for the root cause of the behavior (D) may be appropriate later but the immediate action is to reinforce the commitment.
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