PMP Practice Question 438 - People
A project team with members from many different countries is struggling to cooperate. The project manager accepted these difficulties during the storming phase of team development, but the team has not moved to the next phase. The project is beginning to fall behind schedule. What can the project manager do to move the team to the norming phase?
- A.Show the team the schedule impact of their communication issues and encourage them to put their differences aside
- B.Speak with the project sponsor about changing the team composition
- ✓ Correct C.Plan social activities to help foster stronger interpersonal relationships and identify shared goals.
- D.Figure out who is behind the issues and apply progressive disciplinary techniques.
Correct answer: C
Explanation
When a multinational team is stuck in the storming phase and falling behind schedule, the project manager should plan social activities to foster stronger interpersonal relationships and identify shared goals. Social bonding accelerates team development. Showing schedule impact (A) pressures without resolving dynamics. Changing team composition (B) disrupts rather than develops. Applying disciplinary techniques (D) escalates rather than resolves.
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