PMP Practice Question 863 - Business Environment
A project to add metro stations is being executed, with seven out of eight stations currently in place. Suddenly, a notification from the local community is received demanding the project be stopped. What should the project manager do first?
- A.Meet with project stakeholders to define a mitigation plan
- ✓ Correct B.Register the issue and escalate it to the project sponsor
- C.Estimate the cost of changing the project location
- D.Execute the contingency plan defined in the risk management plan
Correct answer: B
Explanation
When the local community demands a near-complete metro project be stopped, the project manager should first register the issue and escalate it to the project sponsor. This high-impact issue with potential legal, political, and reputational implications exceeds the PM's authority and requires executive response. Meeting stakeholders for a mitigation plan (A) may follow but escalation should come first. Estimating relocation costs (C) is premature. Executing a contingency plan (D) assumes a pre-approved plan exists for this scenario.
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