PMP Practice Question 88 - People
After a project review meeting, a key stakeholder tells another stakeholder that they do not trust the project status report. The second stakeholder approaches the project manager and mentions the conversation. What should the project manager do?
- A.Request that the sponsor ask the key stakeholder to be attentive during the project review meeting.
- B.Email the status report to all stakeholders and ask them to review it and provide feedback.
- ✓ Correct C.Schedule a meeting with the key stakeholder to address the issue and obtain direct feedback.
- D.Present the status report in a chart and assume that everyone understands the report.
Correct answer: C
Explanation
When a key stakeholder tells another stakeholder they do not trust the project status report, the project manager should schedule a meeting with the key stakeholder to address the issue and obtain direct feedback. Direct engagement identifies whether the problem is content, format, timing, or interpretation of the report. Asking the sponsor to intervene (A) is indirect and escalatory. Emailing the report to all stakeholders for feedback (B) changes the format without understanding the concern. Presenting the report as a chart (D) assumes the format is the issue without confirming.
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