PMP Practice Question 1 - People

PeopleStakeholdersProcessGeneral

A company is engaged in a mining project. There are some external stakeholders who have no familiarity with the mining industry. How should the project manager communicate the organizational culture and project goal to these stakeholders?

  • A.Ask a team member to directly address the information needs of the stakeholders.
  • ✓ Correct B.Prepare a report outlining the organizational structure and project parameters.
  • C.Hire a company to advertise the project and company through a media outlet.
  • D.Take the stakeholders out informally and verbally brief them about the organization and project.

Correct answer: B

Explanation

When external stakeholders lack familiarity with the industry, the PM should communicate organizational culture and project objectives through a formal, written report. This format delivers a structured, comprehensive overview of the project context, scope, objectives, deliverables, and stakeholder roles and responsibilities. Among the alternatives, delegating communication to a team member (A) is too indirect, hiring a media company (C) is disproportionate for this purpose, and an informal verbal briefing (D) lacks the formality and thoroughness needed for external stakeholders with no industry background.

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