PMP Practice Question 1801 - Process
A company changed the product owner on an existing project. The new product owner has less knowledge of the product than everybody else on the team. Due to the product owner's lack of knowledge, the team does not consider the opinions of the product owner seriously and mostly relies on the project manager's opinion. What should the project manager do?
- A.Assume the role of the product owner while the product owner gets familiar with the product.
- ✓ Correct B.Work with the project management office (PMO) manager to generate an onboarding plan for the new product owner.
- C.Organize a team-building activity and ask the team to respect the opinions of the new product owner.
- D.Schedule time to share insights with the new product owner about the product and project information.
Correct answer: B
Explanation
When a new product owner lacks product knowledge and the team does not take their opinions seriously, the project manager should work with the PMO manager to generate an onboarding plan for the new product owner. A structured onboarding plan builds the product owner's knowledge and credibility systematically. Assuming the product owner role (A) confuses role boundaries. Sharing insights informally (D) is helpful but should be part of a structured plan. Organizing a team-building activity (C) builds relationships but does not address the knowledge gap.
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