PMP Practice Question 938 - People

PeopleRiskTeamAgile

A project team is executing a large regulatory project comprised of a multitude of internal and external stakeholders. An initial impact analysis revealed several systems, including an enhancement to existing modules as well as new builds. After completion of the initial design workshop, the team conducted a brainstorming session to better understand the types of likely users. Which technique will best serve this purpose?

  • A.Salience model
  • ✓ Correct B.Personas
  • C.Power influence grid
  • D.Power user grid

Correct answer: B

Explanation

When a team needs to understand the types of likely users for a regulatory project after an initial design workshop, the personas technique best serves this purpose. Personas create fictional user profiles based on real behaviors and motivations, enabling user-centered design. The salience model (A) classifies stakeholders by power, urgency, and legitimacy. The power influence grid (C) maps stakeholder influence. The power user grid (D) is not a standard technique.

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