PMP Practice Question 963 - Business Environment
An engineer working on a project team has tasks that require an additional skill that the engineer does not have. A designer on the team is experienced with this skill from previous jobs and is willing to teach this skill even though it is not part of the current work. What should the project manager do?
- A.Escalate the situation to the engineer ' s manager
- B.Request external training for the engineer
- ✓ Correct C.Allow the engineer and designer to cross-train with each other 1118
- D.Request external training for the engineer and designer
Correct answer: C
Explanation
When an engineer lacks a skill that a willing designer on the team can teach, the project manager should allow them to cross-train with each other. Cross-training leverages internal expertise and builds team flexibility. Escalating to the engineer's manager (A) is unnecessary. Requesting external training for the engineer (B) or for both (D) wastes resources when internal expertise is available.
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