PMP Practice Question 951 - People
During a retrospective review, many project team members say they are not completing tasks during the iterations because of interruptions and requests for help from other teams. As a team facilitator, what should the project manager do to avoid this?
- A.Hire a coach to help all project teams to improve their abilities to solve problems ontheir own.
- ✓ Correct B.Identify the problem ' s root causes and define the ground rules with all project team members to minimize interferences
- C.Recommend to the project team members that they should improve their planningand make their stones smaller
- D.Reunite with the project team members affected and tell them not to reduce the team ' s capacity
Correct answer: B
Explanation
When team members cannot complete iteration tasks due to interruptions from other teams, the project manager should identify root causes and define ground rules with all team members to minimize interferences. Systemic solutions address the problem sustainably. Hiring a coach (A) is indirect and expensive. Recommending smaller stories (C) does not address external interruptions. Telling members not to reduce capacity (D) pressures without solving.
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